Matchday Manager MATCHDAY MANAGER Get the App

Support

We're here to help. Browse the FAQs or send us a message.

Frequently asked questions

How do I join a team?

Ask your coach or team manager for the team's join code. Open Matchday Manager, tap Join a Team on the home screen, and enter the code. Once the coach approves your request, you'll be added to the team.

How do I create a team?

Sign in to Matchday Manager and tap Create a Team on the home screen. Give the team a name, choose a sport, and you'll be set up as the team's owner. You can then share the join code with players and parents.

I didn't receive my sign-in code. What should I do?

Check your spam or junk folder first — some email providers filter one-time codes. If it's not there, tap Resend code in the app and wait up to 60 seconds. If you still don't receive it, email us and we'll help sort it out.

How do I add players to my team's roster?

Go to your team's Roster tab. Tap the + button to add a player. You can set their display name, jersey number, and optionally link a parent or guardian account. Players and parents can also request to join using the team's join code.

How do push notifications work?

Matchday Manager sends push notifications for upcoming match kickoffs (24 hours and 2 hours before), schedule changes, new chat messages, and roster approvals. You can manage notification permissions in iOS Settings → Matchday Manager → Notifications.

How do I stop receiving email notifications?

Every email we send includes an unsubscribe link in the footer. You can use it to opt out of that category of email. Alternatively, contact us at support@matchdaymanager.app and we'll update your preferences.

How do I delete my account?

Email us at support@matchdaymanager.app with "Delete my account" in the subject line. We'll delete your account and all associated personal data within 30 days.

Note: if you are the owner of one or more teams, those teams will be deleted as well unless you first transfer ownership to another member.

I'm a coach. How many teams can I manage?

On the free tier you can manage up to 5 teams. Matchday Premier (coming soon) removes this limit and adds stats, analytics, and calendar export.

What happens to my data if I delete the app?

Deleting the app from your device does not delete your account or data from our servers. To permanently delete your account and data, contact us directly.

Still need help?

Send us an email and we'll get back to you as soon as possible — usually within one business day.

Email support@matchdaymanager.app
MATCHDAY MANAGER
Privacy Policy Support Terms of Use Contact

© Matchday Manager